Korbot Labs, Inc. (hereinafter “Company”) highly values customers’ personal information and complies with laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc, the Protection of Consumers in e-commerce and Other Transactions Act, the Protection of Communication Secrets Act, the Telecommunications Business Act, the Personal Information Protection Act, and administrative guidelines issued by administrative agencies. The Company has also established the Guideline on Processing Personal Information in accordance with relevant statutes and protects the rights and interests of users as the Company’s guideline on processing personal information may be changed, subject to changes in laws or guidelines related to the protection of personal information or the Company’s policies, customers are recommended to pay frequent visits to our website and check details. The Company’s Guideline on Processing Personal Information includes the following sections:
- General Members: Name, ID, password, passport number (only for foreigners), alien registration number (foreigners residing in Korea), mobile phone number, e-mail address, country of birth, security password
- corporate members: name of company, name of representative, business registration number, contact telephone number, place of workplace address, e-mail address, password, country of operation, cell phone number, secure password
- name, date of birth, account number, a copy of an identification card (any remaining information masked except for date of birth), cell phone number, secure password.
- cell phone number, e-mail address, a copy of an identification card (any remaining information masked except for date of birth), Connected information(CI), Duplicate membership verifying information (DI)
- name, e-mail address, cell phone number, a copy of an identification card (any remaining information masked except for date of birth), a facial photo
- users’ IP address and date and time of their visit to the Company’s website
The Company shall collect and use customers’ personal information for the following purposes:
The Company shall neither use nor provide customers’ personal information for any third party beyond the scope of which customers are notified upon collection of their information or the scope that is specified at the terms and conditions of the use of services, unless the customers agree or except for the following cases:
Partnership: The Company may provide customers’ personal information for its partners or share such information with its partners for the provision of better services. In case the Company does the foregoing acts, individual customers shall be notified in advance of who are our partners, what kinds of personal information items are provided or shared and why such personal information should be provided or shared and until when such information should be protected and managed, either in writing or e-mail, and give their consent to the provision and sharing of their personal information. If customers do not agree, the Company shall neither provide for its partners nor share their personal information with its partners. If there is any change in or termination of the Company’s partnership, the Company shall notify customers of such change or termination or seek their consent through the same procedure as described above.
Sale and merger and acquisition: If the Company sells its business, in whole or in part, or transfers and assumes the rights and obligations of any service providers, due to mergers and inheritances, the Company shall be sure to notify customers of such mergers and inheritances to guarantee customers their right related to the protection of their personal information.
Customers’ personal information is required for the performance of an agreement on the provision of services but it is significantly difficult to obtain customers’ ordinary consent due to economic and technological reasons.
Customers’ personal information is required for payments of fees in return for services
There is a special provision in other laws, such as the Protection of Communications Secrets Act, the Framework Act on National Taxes, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc, the Act on Real Name Financial Transactions and Confidentiality, the Credit Information Use and Protection Act, the Framework Act on Telecommunications, the Telecommunications Business Act, the Local Tax Act, the Framework Act on Consumers, the Bank of Korea Act, the Criminal Procedure Act. However, even if there is a special provision in laws compelling the provision of customers’ personal information and customers’ personal information is requested by an administrative or investigation agency for administrative or investigative purposes, the Company shall not provide such personal information unconditionally but only do so in accordance with legal procedures, including by way of a writ or a written request affixed with a seal of head of such agency as stipulated in laws.
A user inflicts mental and physical damage on others using the Company’s services and therefore, the Company has sufficient grounds to determine that such user’s personal information should be disclosed for the Company to take legal action against such infliction of harm.
Once the objectives of the collected personal information are fulfilled, "the Company" will destroy or store separately without hesitation said information according to the storage or usage terms. The process, time frame, and methods are as follows.
The user or his or her legal representative may exercise the following rights for registered personal information of the user.
Users and legal representatives of children under fourteen years of age may log into the Company’s homepage (www.korbot.com) and access or modify the personal information of themselves or such children in the Member’s Information Change menu or may do so by sending e-mails or written requests to a chief privacy officer at the Company.
The user or his or her legal representative may withdraw (cancel) ‘Consent to Personal Information Collection and Use’ through email, phone, or fax.
If users and legal representatives of children under fourteen years of age request the correction and deletion of errors in their personal information, the Company shall neither use nor provide such personal information until such errors are corrected or deleted. The Company shall handle the personal information that is terminated or deleted at the request of such users and legal representatives in accordance with ‘Period of Retention and Use of Personal Information’ and prohibit such information from being accessed or used for any purposes other than those stipulated in the ‘Period of Retention and Use of Personal Information.’
The Company has implemented the following measures required for ensuring security
under the Personal Information Protection Act:
The Company may install and operate cookies that store and frequently retrieve customers’ information through Internet services provided by the Company. Cookies mean a string of characters that a web server sends to a web browser to store it there and that is sent back to the server at the request of the server. If a customer accesses the Company’s website, the Company may read the contents of cookies stored at such a customer’s web browser and provide services by searching for additional information, without requiring such a customer to enter such additional information, including his/her/its name.
The Company may use customers’ information collected through cookies for the following purposes:
All customers have the right of choice over installation of cookies. They may accept or reject all cookies or receive notices whenever cookies are installed, by clicking “Tools>Internet Options> Personal Information > Advanced on the upper menu bar of a web browser. However, if a customer rejects the installation of cookies, he/she/it may have inconvenience or difficulty in using services.
Cookies expire at the termination of a web browser or when users log out of services.
The Company values the protection of customers’ personal information highly and does its best to ensure that their personal information is not damaged, compromised or leaked. However, the Company shall not be responsible for the information damaged by unexpected accidents that arise from basic dangers inherent at networks and all kinds of disputes that arise from postings made by visitors to the Company’s website, even though the Company has taken technological security measures.
The Company’s customer center offers swift and sincere replies to customers’ inquiries about the protection of their personal information. In addition, customers who wish to contact the chief privacy officer at the Company may contact him/her at the below telephone number or by e-mail. We will answer your inquiries on the protection of personal information swiftly and sincerely.
You may make inquiries to the Personal Information Dispute Mediation Committee, Supreme Prosecutors’ Office, Korea National Policy Agency, Korea Internet & Security Agency if you need consulting to seek remedies for your compromised personal information.
Privacy guideline that is caused by changes in the government’s policies or security technologies on the Notices menu on its homepage seven (7) days before the effectuation of such addition, deletion or modification.
Date of effectuation: November 08, 2019